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Frequently Asked Questions

Are you ISO 9001:2008?

Yes! We've maintained ISO 9001 certification since 2004.

Are you really customer focused?

Our experienced team encompasses manufacturing, quality, engineering, Information Technology, maintenance and logistics, and its primary focus is on meeting and exceeding our customers' specifications.

What is your safety record?

We have an established safety program utilizing outside consultants.

How long have you been in business?

Concepts West is a local company established in August 1995.

What kind of volumes have you handled?

Here's one example: we handled over 80 million pounds of assorted product in 2005.

Where are you located?

Concepts West is located at Parkersburg, West Virginia, within a ten-hour drive to 75% of the U.S. Industry; and five minutes from I-77 (a major north / south Interstate).

Can you handle inventory?

Absolutely. We have an electronic inventory management system.

What kind of warehouse capacity do you have?

We have over 300,000 sq. ft. of climate-controlled warehouse space.